Dear Dr. McNellis:
"I am writing to thank you again for the skillful way you handled my thyroid surgery and for your excellent bedside manner. Your kindness and thorough explanations helped us all feel peace and comfort at a time when it was difficult to remain calm and positive about everything that was going
on before and after my surgery.
'Please never forget for a moment that you are exceptional. Our community needs you and more doctors like you. I pray that you have a long and successful career as a surgeon and keep finding your work rewarding and joyful year after year.
"Please rest assured that if I ever meet someone who needs an ENT surgeon, I will tell them about you, your wonderful assistants at the office and the excellent services and kindness I received from all of you at Charleston ENT. God bless."